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Showing posts with label Software. Show all posts
Showing posts with label Software. Show all posts

Friday, October 27, 2017

Best Budget-Friendly Video Editing Apps You Can Use For Social Video

Best Budget-Friendly Video Editing Apps You Can Use For Social Video

Social video has become a pivotal part of any content marketing plan. There is a multitude of platforms to host video content for your business: Facebook, YouTube, Twitter, Vine and Snapchat are all busy competing for video content creators. However, what many marketers find intimidating is the process of video editing—an essential part of getting the high-quality video content to represent your brand.
The trouble is that video editing is a) hard, and b) expensive, right? Well, it doesn’t have to be. In this blog post, you will learn about some of the best cheap video editing apps for iOS and Android that anyone can use to make social video content. You don’t need a giant studio, a limitless budget, or a ten-person production team; sometimes, all it takes is a mobile device, some ideas, and one or two of these video editing apps to create a social video masterpiece.

Here are 12 of the best and cheapest video editing apps for social video that you need to be using right now:

1. iMovie

iMovie is Apple’s standard video editing app that comes already installed on your Apple device. iMovie makes it easy for you to browse and share HD video you shoot on your iOS device, allowing you to turn your favorite clips into professional-looking videos with transitions, music, text, and other visual effects. After just a few taps and swipes you’re able to instantly share the new video on your choice of social network.
Video Editing Apps for Social Video
DownloadiOS

2. Replay

Replay is a video editing app made for heavy Instagram users. Turn your photos and videos into movies with seamless transitions, perfectly synced to your choice of music. This app comes with plenty of tools and filters to edit videos from your camera roll, iCloud, or record straight from the app. Like any other app, enhance your experience and your videos with in-app purchases, like removing the watermark or adding more filters and effects.
Download: iOS

3. Magisto

Turn photos and video clips from your Android or Apple device into professionally edited movies with Magisto Video editor. This app will automatically arrange and add effects to your videos and slideshows without any extra effort, giving you a fully innovative video to share to your social networks. Magisto has over 65 million users and has been featured on the Google Play homepage in 130 countries—so it’s a popular choice for many video editors around the world.
Download: AndroidiOS

4. Hyperlapse

Instagram is always looking to bring their users the best experience on their platform. With the rise of social video, it was no surprise that Instagram launched Hyperlapse, an app to capture high-quality time lapse videos. Hyperlapse from Instagram features built-in stabilization technology that lets you create moving, handheld time lapses that result in a cinematic look. It’s simple, fun, and adds a new layer of engaging content for your Instagram audience.
Download: iOS

5. Splice

Splice is a free and easy to use video editing app that gives you desktop quality tools. Mix and match your videos, photos, and music to create a masterpiece you can’t wait to share with the world. Use its video and audio timeline for precise control and simple editing. Add more editing capabilities with in-app purchases.
splice video editing app for social video
Download: iOS

6. Lumify

The Lumify video editor is suitable for beginners, so even your grandma can use it to help out with social video. This video editor can mix and match videos, add music from your music library or you can choose from their own stock music, add voice overs, filters and effects. Once your masterpiece is done, you can easily share it to your choice of social network. Just beware: this app is so easy to use, that once shown to your grandma, your Facebook News Feed may be filled with grandma videos.
lumify video editing app for social video
DownloadiOS

7. Cinefy

If you really want to impress your audience, Cinefy is the video editing app for you. Turn your iPhone-captured videos into Hollywood-ready videos with their effects packs, overlay effects, and sounds as real as many of Hollywood’s biggest blockbusters. Although this app can take up to 1GB of space on your device, for video superstars the effects are worth it.
Cinefy video editing app for social video
Download: iOS

8. AndroVid

Touted as the best video editor app for Android, AndroVid lets yo easily cut, trim, edit, and add music to your social videos instantly. Take advantage of adding text, frames, and effects to your videos. Unlike other video editing apps, the best feature of this app is the ability to convert any video into mp3 for free.
Download: Android

9. Video Maker Pro

Video Maker Pro is a completely free, open source, video editing and authoring app. It is a fully featured video editing program, excellent at creating professional looking videos in minutes. It has received a 3.5 out of 5 rating by Android users, which highlights the quality of this video editing app.
Video Maker Pro video editing app for social video
Download: Android

10. Kinemaster

Noted as the first and only professional video editor available for Android devices that is on par with any PC video editing software, Kinemaster is a professional-grade video editing app. You’ll have no need to connect your phone to any external device or servers, because everything you need to edit your videos is in the palm of your hand. Its slick multitrack video timeline gives you the ability to drag and drop content as you wish. Once your video is complete you’re given the option to save it in various resolutions, up to 1080p, or share it on your choice of social network.
Download: Android

11. ProCamera 8

This fast, simple, professional photo and video editing app is equipped with state-of-the-art technology. It provides advanced HD video recording ranging from cinematic 24fps to thrilling 240 fps for HFR filming or impressive slow motion playback.
Download: iOS

12. WeVideo

WeVideo is a powerful cloud-based video editor that is easy to use that allows you to capture and edit your favorite moments in minutes. It features an intuitive, easy-to-learn interface. This app also allows cross-platform editing, so you can start editing your video on a mobile device and pick up where you left off on WeVideo’s desktop editor.
Download: Android
Now that you have this list of 12 video editing apps, go ahead and download one of these apps right now and share it with your followers. You’ll be surprised to see how many people engage more with videos. If we missed a video editing app that you absolutely love to use, please share them with us in the comments below.
https://blog.hootsuite.com/12-video-editing-apps-for-apple-and-android/

The Basics of Cryptocurrency

The Basics of Cryptocurrency

The Basics of Cryptocurrency

In order to understand how cryptocurrency functions, there are main 8 concepts to become familiar with:

Encryption

The process of converting information or data into a code, especially to prevent unauthorized access.
When using cryptocurrency as a medium of exchange, instead of using a single key for both encryption and decryption, separate encryption keys are used for both. A user generates a pair of keys that are mathematically linked to each other. One key (the public key) is used for encryption and the other (the private key) is used for decryption.
The public key is shared (used as a wallet for payment) where anyone with this address can send encrypted information (bits of data, bitcoin) to another party. Once encrypted, the information can only be decrypted with the corresponding private key.

Decentralized

the transfer of decision making power, assignment of accountability and responsibility for results. It is accompanied by delegation of commensurate authority to individuals or units at all levels of an organization (bitcoin protocol).
Cryptocurrencies are a standard, or a protocol just like http, IP, or the internet – they aren’t wholly owned by any individuals. It’s a network centric system that operates by simple mathematical rules that everyone who participates on the network agrees upon. Through this simple mechanism and invention, they operate within a decentralized network of computers to agree on what transactions occurred.

Distributed Systems

a model whose components are located on a network of computers. These computers communicate and coordinate their actions by passing messages along to one another. This is the system by which nodes are governed.

Open Source Code

software that can be freely used, changed, and shared (in modified or unmodified form) by anyone. Open source software is made by many people, and distributed under licenses that comply with the Open Source Definition.
Cryptocurrencies are typically open-source. This means developers can create API’s (application program interface) without paying a fee and anyone can use or join the network.

Transaction

an instance of buying or selling something; a business deal.
When you send Bitcoin, a single data structure (Bitcoin transaction) is created by your wallet client using an encrypted electronic signature. It is then broadcasted to the network via a public ledger to provide mathematical proof that the transaction actually occurred. Bitcoin nodes on the network will relay and rebroadcast the transaction, and if the transaction is valid, nodes will include it in the block they are mining.

Public Ledgers (Blockchain)

originally block chain – is a distributed database that is used to maintain a continuously growing list of records, called blocks in which transactions made in bitcoin or another cryptocurrency are recorded chronologically and publicly.
The public ledger consistently grows as ‘completed’ blocks are added to it with a new set of recordings.
The blocks are added to the blockchain in a linear, chronological order. Each node (computer connected to the Bitcoin network using a client that performs the task of validating and relying transactions) gets a copy of the blockchain, which gets downloaded automatically upon joining the Bitcoin network. The blockchain has complete information about addresses and their balances right from the genesis block to the most recently completed block.

Node

a point of intersection/connection within a network.
A node is simply a computer that is participating in the global Bitcoin network by speaking a protocol, ‘the Bitcoin’ protocol, that allows these intersections on the network to communicate with each other.
What they do is essentially propagate transactions and blocks.
Nodes that are participate on Bitcoin serve the most important purpose; every one of them acts as an authoritative, verifier of every single transaction and block. This type of node is more precisely referred to as a fully validating node.
The node takes the transaction data, and independently verifies every aspect of that transaction. It authoritatively reconciles it with its own copy of the ledger to determine whether the funds have been double spent. If you send a node a transaction that is incorrect, it will not only reject the transaction, it will stop talking to you.
A node that tries to propagate incorrect information is quickly isolated, the nodes it attempts to communicate with will ban and disconnect from it. The most important concept to recognize and take away from this is the nodes on the network don’t trust each other.
Miners receive the transactions that nodes decided were valid, and they give back blocks at the pleasure of the nodes that will decide if they are worthy of being propagated because they are valid. The validity of the consensus rules is not determined by miners, they sequence transactions into a block. The validity of the consensus rules is determined by nodes, because they will not propagate lies.

Mining

is the process by which transactions are verified and added to the public ledger, known as the blockchain – it is also the means through which new bitcoin are released. Anyone with access to the internet and suitable hardware can participate in mining.
The mining process involves compiling recent transactions into blocks and trying to solve a computationally difficult puzzle. The computer (or cloud of computers) who first solves the puzzle gets to place the next block on the blockchain and claim the reward for solving this math problem and providing this critical function to the system.
The reward (new bitcoin) incentivize mining; both the transaction fees associated with the transactions complied in the blocks as well as newly released bitcoin. The amount of new bitcoin released with each mined block is called the block reward.
The block reward is halved every 210,000 blocks or roughly every 4 years. The difficulty of mining adjusts itself with the aim of keeping the rate of block discovery constant. Thus, if more computational power is employed in mining, then the difficulty will adjust upwards making mining harder over time.
These 8 concepts represent the backbone of the cryptocurrency ecosystem.

How to Buy Cryptocurrency

Coinbase is the world’s most popular digital asset exchange company headquartered San Francisco, California. It operates exchanges of Bitcoin, EthereumLitecoin, and other digital assets with fiat currencies in 32 countries, and bitcoin transactions and storage in 190 worldwide.
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What Is Cryptocurrency, How Does It Work And Why Do We Use It?

Monday, January 9, 2017

Best Mobile Apps to Boost Productivity

Productivity is so much more than a buzzword for freelancers and project co-coordinators alike. Staying productive can sometimes be harder to achieve than it should, especially when working in a busy office. With no boss looking over your shoulder you need to keep your eye on the ball to stay on track and meet your targets and deadlines.

 
Mobile Apps
If you are new to working from home, you probably haven’t noticed your apartment looks a lot cleaner these days. And you now know all the best before dates for your fridge items. You have made a complete turnaround in your day to day schedule, so staying focused on not letting your standard of work drop is now your number one priority.

The good news is that, as a freelancer, you now have a whole army of mobile apps ready and waiting for your requirements. You need to take heed and find the ones that will work best for you as soon as possible. The new generations of mobile apps are all better individually than all the systems you used for your Filofax, and the days of spreadsheets being used as organisers are over. It is time to discover just how good the latest raft of apps is. After all, it’s all about keeping up with your productivity and getting help is always a reasonable option.

Any.Do-Mobile-App
Any.do is a good looking task manager with a difference. The big plus is a unique tool every morning to take you through your everyday tasks, so you don’t forget all your important tasks and meetings for the day. This friendly nudge every morning is called the Any.do Moment. You will get familiar with it until completely relying on it every morning like the assistant it has been designed as. 
The Any.do is a collaborative effort and presents a beautifully laid out utility available for Android and iOS.

Abukai Expenses will make tedious expense reports a thing of the past. Your organisation would do well to employ this easy integration system for expense filing. Abukai Expenses works for both Android and iOS and has customisation laid on for many of the back-end financial software products. The app allows you to snap receipts on the go and feed them to your accounting system, so no information is lost.

This is an excellent free app for time tracking. Rescue Time tracks how you spend your time and which apps you keep going back to use most. On analysis, you can ascertain everywhere you waste time and where you could be more productive. There are graphs and chart presentation of data to indicate where you need to change your ways. Writers, for instance, may be unaware they spend too much time on research than honing their writing skills. Rescue Time is a fascinating Android app for management.

Social media freelancers should know about the buffer app. Buffer schedules all your social media posts to be done together. You can plan to put out your messages collectively for your Facebook posts, Google Plus posts, tweets, and LinkedIn posts. With one click you can update your aggregate work output simultaneously. Buffer is particularly useful for professional tweeters who need to co-ordinate better the timing of their tweets to stay timely and relevant. 
With increasing importance dependant on content, for the areas like digital marketing, sharing and link-building appropriate control will help efficiency. Download it on your Android or iOS smartphone.

Productivity apps are featuring workplace collaborative tools more and more, and it is easy to see why. A large part of management now requires for more teamwork and employees working together, so communicating frequently and unimpeded with an app such as Asana should be warmly welcomed. Asana has been successfully designed to keep teams working together with complete accountability for who-did-what in real time. 
All businesses whatever size can get their team members away from slow and inefficient emailing to close team collaboration. Get the updated version on your Android phone.

Task management has just been made simple by an app called Remember the Milk. Apart from the cool name, RTM doesn’t lack any functionality and will become a vital source of note sorting for you quicker than you think. It is web based but supports Android and iOS for mobiles. RTM will integrate effectively with Evernote, MS Outlook, Gmail, Google Calendar and Twitter. The useful user interface comes with keyboard shortcuts to make task management that little bit quicker.

Nutcache is perfect for online invoicing. It is simple, fast and offers multi-lingual capabilities. Invoice and estimates are free including time tracking. For hour-logging per jobs,  Nutcache also handles client billing and the available mobile time logging app for logging hours anywhere all done through iOS or Android.  
Even the free version includes loads of great features such as accessibility to 20 comprehensive and flexible reports for real-time business analysis of activity. NutCache keeps some sophisticated billable hours tools at a comfortable and convenient central location. Freelancers and team collaborators can pitch in some brainstorming time or use the tools to boost productivity and project building at the same time.

Brewster is an all-in-one contacts app that effortlessly pulls in all your places of contact information and provides you with a go-to logical place for that vital information. Any duplicates across the applications are handled without fuss and contact info is keep up to date across-the-board. Brewster in Android proves to be a huge time saver whenever you are working with networking back up.

Trello makes creativity accessible to whatever project you are working on. The popular app that is available on both Android and iOS operating system uses a card system to hold all the relevant bite-sized information that is linked to a larger project and is open to inviting collaborators to work on the project. This access can be revoked at any time, or the cards are also meant to a private project. The card system makes productivity accessible for task completion one by one while all your progress keeps the bigger picture up to date on a larger white board.

LastPass is perfect for anyone who gets frustrated by being prompted for passwords all the time. LastPass suggests you keep one final password with them so you can never get blocked from important work when forgetting your latest password update. LastPass is great news for those who don’t want to keep all their memory joggers strewn across a myriad of sticky notes and secret files. 
Download free on both Android and iOS platforms.

Thursday, November 24, 2016

Phone slow? quick fixes to make your Android phone fast again

The Mobile devices optionally show fatal errors that let the user get irritated with the slowdown fact. Continuous usage as we discussed brings down the computing devices to slower mode, the reason behind this is not to wear and tear of the device.

All computing/Mobile devices slow down with the use. No, it has nothing to with the wear and tear. There is no such thing in the world of software and the in most cases the electronic components are very resilient. If they work well, they tend to keep on working. 
The computers, laptops, phones, tablets etc slow down with the use because they accumulate data and junk. They also slow down because when there are too many apps, which you will have on your phone after you have used for a year or two, the computing resources like RAM and internal storage becomes scarce.

This is the reason why some months after you bought your shiny new phone you start feeling that it has become very slow. When the phone was new, it was very fast. But now you start perceiving lag, start seeing apps load slowly. What is the solution?

We tell you quick fixes that would make your phone fast again, almost as fast as it was when you had bought it.

Get rid of launchers: If you have installed any custom launchers on your phone, you should get rid of them. Launchers, even the best ones often slow down the phone. The only acceptable reason to use launchers is when the stock launcher is not good and is slow, which can be the case if you have a phone made by Chinese or Indian companies etc. On some occasions the software that these companies put in their phones is not optimised well enough and in that case it is a good idea to use a third-party launcher.

But be careful if you are going to use a third-party launcher. Don't go overbroad and just stick to one launcher. If you don't like the one you are using, uninstall it before installing the other one.

Get rid of the security apps- The fact can’t be denied that, the Android may have some security related bugs as like any of the other operating systems. Bt it is wise not to use the security apps. This is said by Google itself in past days. The security apps mostly don’t do anything they just acquire space in the RAM that results in the device to operate slowly. You need to follow the safe practices to keep your phone safe. Note: Never install an app from an inferior looking website.

Get rid of the apps that optimize: You must be aware that the Nexus phones don’t have any optimizing app but even though they are the fastest Android devices. This confirms that no optimizing app is required for your Android phone and Android has an inbuilt mechanism for optimizing self. You need to get rid of such apps if you have one on your device.

Remove unwanted apps: Go to Settings > Apps and scroll through the list. We don't realise but as we use the phone we often install apps that we don't need, or may be not even use, and then forget to uninstall them. Clean the list now and remove any apps that you don't need.

Free up storage: When internal storage is full in a phone it can have significant effect on the phone's performance because fuller disks have slow read and write data speed. This introduces lag into the phone. Delete the unwanted data (apps, videos, photos) from your phone or copy the data into a computer to free up space on your phone's storage.

Make apps behave: Some apps are necessary but they can also be annoying. For example, an e-retail app. You need it. But don't need it daily and you definitely don't want it to always run in the background. Go to the Settings > Apps and force stop the app you don't want to run in the background. Don't worry, when you need the app you can just tap on its icon and open it. It will again start functioning.

Clear app cache: Apps like the Facebook tend to collect and store a lot of data in their cache. Over a period of time, this can start overwhelming phone's hardware. If you see the apps that are crashing again and again and have become particularly slow, clear their cache and stored data. To clear cache, go to Settings > Apps. Once you clear the cache, you may have to log into the said apps again and you will lose data (like WhatsApp images) stored by these apps on your phone. But clearing this cache can often speed up the phone.

Reboot: Have you ever gone through the words “Reboot the device or turn it off and on again” Yes, this term means simple but often works. If you don’t ever switch off your phone then, reboot it and see the result. This clears the RAM and shuts the unnecessary apps.

Clear the Phone’s Cache even: You have gone through the process of clearing apps Cache but clearing the Phone’s cache is different than this. Clear up the system-wide cache freshen up the phone, for getting into the process you need to go to the recovery mode.

Do the factory reset: Once again, you should exercise this as the last option. Doing a factory reset means deleting everything you have done on the phone since you bought it and resorting it to its original software. This clears all the data on the phone and gives you a device that would feel refreshingly new even if its body bears marks of overuse. 

While factory reset is a fairly good solution to a phone that has become unbearably slow, it also means that you will have to install all your apps again and set up the whole phone again. You can reset a phone by navigating to Settings > Backup And Reset.

Thursday, November 17, 2016

Access Remote Desktops "Jump Clients" Overview

Jump Clients
Access remote desktops, laptops, POS systems, kiosks and servers, even if no one is present to give you control. Jump Clients work regardless of network location.


Secure Remote Access, Regardless of Network Location
Jump Clients let you control remote computers even when you don’t control the remote network.

Just install a Jump Client on each system you need to access. You’ll be able to control it wherever it goes.

With Jump Clients support reps can access the remote systems without requiring the person on the other end of the session to be technical.


Secure Remote Access, Regardless of Network Location
(Jump Clients are a component of Bomgar’s patent-pending Jump Technology.)

Wistia video thumbnail - Feature: Jump Client Management

Jump Clients let you control remote computers even when you don’t control the remote network.

Just install a Jump Client on each system you need to access. You’ll be able to control it wherever it goes.

With Jump Clients support reps can access the remote systems without requiring the person on the other end of the session to be technical.

Multi-Platform Remote Access, Even from Android and iOS Devices

Control Remote Desktops and Servers from an iPad Securely control remote desktops and servers from an iPad

Jump Clients can be installed on Windows, Mac, or Linux computers, as well as Android phones and tablets. You can access them from any platform Bomgar supports.

So not only can the remote systems you're supporting be located anywhere, the support technicians can be, too.

Whether you’re offering support from a laptop, or from an Android or iOS device, you can stay productive while mobile.
Manage and Mass Deploy Jump Clients

Jump Clients can be mass deployed to Windows, Mac and Linux desktops or servers. To help with finding and identifying computers later, you can add a group name and comments when you deploy them.

You can create a default installer. Or you can use mass deployment scripts to pull in variables from other sources to modify the Jump Client parameters during installation.

Integrated Remote Access for Your Systems Management Platform
Jump Clients Enable Remote Access Jump Clients enable remote access regardless of network location

Support organizations can improve service levels, centralize support processes and strengthen compliance by integrating Bomgar with their systems management platform.

Once integrated, Bomgar enables technicians to offer proactive system support to all your Jump Clients directly from your systems management tool.

Bomgar can be launched from the ticket or system record. At the end of the session, Bomgar updates the ticket with details from each Bomgar remote support session, including links to session recordings, file transfer details, work notes, system information and post-session survey results.

Use Schedules to Limit Jump Client Access to Specific Times
There are two options to restrict access to Jump Clients. First, administrators can use time schedules to control periodic access to Jump Clients. Access schedules dictate the windows of time representatives are allowed to access certain Jump Clients.

You can also allow reps to deploy Jump Clients that automatically uninstall after a defined period of time.

Using Jump Client access schedules can protect your client from interruption and help your support organization conform to customers’ support needs . Both schedules and automatic expiration can help satisfy PCI compliance or prevent business users from being interrupted during peak hours.

Wake-On-LAN Support for Jump Clients in a Network
Wake-on-LAN (WOL) Support Wake-on-LAN (WOL) support lets you turn on remote computers

Support organizations can save on power costs by turning computers off after hours. With Bomgar, powering systems on/off can be handled remotely with Wake-on-LAN (WOL) support.

With wake-on-LAN support, you can broadcast Wake-on-LAN (WOL) packets through another Jump Client on the same network. Use of wake-on-LAN depends on user permissions and may not be supported in all environments.

Share Jump Clients Across Support Teams
For scenarios in which multiple groups need to access the same group of desktops, you can share a team’s Jump Clients across support teams and Embassies.

Your group policies determine how members of each team can interact with the remote computer.

Sharing Jump Clients allows you to give both internal reps and vendors access to the same system without complicating team structures.

Use Endpoints to Define How Sessions Begin
When you use Jump Clients to access servers and back end systems, you want to launch right into remote control. No one is present on the other end of a server for you to interrupt. But when you access remote desktops, you may want to display a prompt in case an end-user is present.

Support Session Policies let you define how a session begins based on the endpoint being supported.

With policies at the Jump Client level, you can choose to display a prompt if the remote desktop is one at which an end-user may be present. If the endpoint is a server, you can set the session policy up with no prompt.
Once Connected, Powerful Tools Are at Your Fingertips

When you connect to a remote desktop or server, Bomgar puts powerful tools at your disposal. Tools include:

    Command shell
    File Transfer
    Multi-monitor support
    Privacy screen
    Reboot
    Registry editor
    Scripts
    Special actions
    System information
    UAC elevation

Plus, you can control multiple systems simultaneously for maximum efficiency.
Report on Remote Access Sessions

Bomgar's logging and recording capabilities capture extensive detail about sessions performed through Jump Clients. These reports give administrators critical visibility into support activity.

Reports include IP information, system information, files transferred, chat transcripts, and many other details about the support session. Bomgar can even create video recordings of support sessions.


With Bomgar, you'll replace legacy remote access tools with a complete solution designed for the needs of security-conscious support organizations. Bomgar enables support representatives to access, diagnose, control and fix remote computers and mobile devices. Highlighted features are below.

Remote Control & Screen Sharing - the Core of Support
The core of remote support is seeing and controlling the remote computer. With Bomgar Remote Support, you can see your customer's screen and fully interact with the remote desktop.

Request remote control of multiple computers, view attached monitors, and use advanced screen sharing tools.

Remote Control and Screen Sharing
Customer Tech Support

Use chat support, screen sharing, CRM integration, and skills-based routing to increase support staff productivity. Bomgar Remote Support includes customizable surveys and support portals.

Use Bomgar for Customer Tech Support
Internal IT Support


Perform desktop support and server maintenance securely. Replace RDP, VNC, and other hard-to-audit remote control tools with a cross-platform support tool.

Use Bomgar for Internal IT Support
Help Desk Administration
Help Desk Integrations

Create queues, portals, teams, and policies to standardize technical support services. Manage technicians with integrated identity management and group policies.

Help Desk Administration
Monitor and Audit

Wistia video thumbnail - Demo: Monitor and Audit Remote Support Sessions

Monitor support activity in real time. Track customer satisfaction. Record every remote support session. And collect a detailed audit trail of each interaction.

Auditing Remote Support
Collaboration

Wistia video thumbnail - Demo: Collaborate during Remote Support Sessions

Share sessions between technicians, developers, or even outside vendors so that they can see the issue and troubleshoot together, helping support incidents get resolved faster.

Collaborative Remote Support
Embeddables

Wistia video thumbnail - Bomgar Button Demo

Embedding chat and remote support in your website, desktops, Windows programs, and mobile apps makes it easy for customers and employees to get help.

Embeddables for Remote Support

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